Privacy policy
DHRUVANI VENTURES LLP ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit or make a purchase on our website **[www.dhruvani.com](https://www.dhruvani.com)** or engage with us through other online and offline means.
By visiting and/or using our website, you agree to the practices described in this Privacy Policy.
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**Information We Collect**
**Contact Information**
We may collect details like your name, email address, phone number, mobile number, shipping/billing address, PIN code, country, and IP address.
**Payment and Billing Information**
When you purchase from us, we may collect your billing name, billing address, and payment method. **We do not collect or store your credit/debit card numbers or CVV codes** on our website.
### 💬 **Information You Post**
We may collect any information you post in a public space on our website or on our social media pages linked to **dhruvani.com**.
**Demographic Information**
We may collect demographic data such as your interests, preferences, or other details you share through surveys, promotions, or during purchase.
**Other Technical Information**
When you use our website, we may collect information such as:
* IP address
* Browser type and version
* Device type
* Referring website
* Time spent on pages
* Click paths
* Operating system and version
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**How We Collect Information**
**Directly from You**
We collect information when you:
* Create an account
* Place an order
* Submit a form
* Contact us through email or WhatsApp
**Passively Using Website Tracking Tools**
We use tools such as **Google Analytics**, cookies, and web beacons to understand website usage and improve our services.
**From Third Parties**
If you use integrated social media features (e.g., Facebook or Instagram login), the third-party site may share certain information with us such as your name and email address.
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**How We Use Your Information**
We use your personal information for the following purposes:
* ✅ To confirm and process your purchases
* ✅ To respond to your inquiries or support requests
* ✅ To send updates about orders, returns, and shipping
* ✅ To personalize your shopping experience
* ✅ To improve our website performance and product offerings
* ✅ For legal and security purposes
* ✅ For marketing (with your consent), such as:
* Special offers
* Product launches
* New feature announcements
> You may opt out of marketing communications at any time.
**Sharing of Information with Third Parties**
We may share your data under the following circumstances:
**With Service Providers**
We share information with logistics partners, payment gateways, and messaging services that help us process orders and provide support.
**With Business Partners**
We may share non-sensitive information with advertising or marketing platforms to improve our advertising campaigns.
**To Comply with Law**
We may disclose information in response to legal requests (e.g., court orders or government investigations).
**In Case of Business Transfers**
If our business or part of it is sold or merged, customer data may be transferred as part of that transaction.
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**Email and SMS Opt-Out**
You may opt out of receiving marketing emails by clicking the "unsubscribe" link in our emails or by contacting us directly.
Note: Even if you opt out of marketing, you will still receive **transactional messages** (order updates, confirmations, etc.).
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**Third-Party Links**
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please read their privacy policies before sharing your information.
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**Your Consent**
By using our website, you consent to the collection and use of your information as described in this Privacy Policy.
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**Contact Us**
For any questions or concerns regarding this Privacy Policy or your data:
**DHRUVANI VENTURES LLP**
📍 134, 2nd Stage, Sarige, NGR Layout, Kasaba Hobli, Alanahalli, Mysore, Karnataka – 570028, India
📧 Email: [contact@dhruvani.com](mailto:contact@dhruvani.com)
📱 WhatsApp: +91 8050772422
